Supagas Wins Canstar's 2026 LPG Satisfaction Award

Supagas has once again been recognised by Canstar, winning the 2026 Most Satisfied Customer Award for LPG and extending its run to six straight years. Based on the views of thousands of Australians, the award recognises LPG suppliers delivering the strongest customer satisfaction across the criteria that matter most.

Canstar Data Insights Director Sally Tindall said the award underlined Supagas’s performance in the areas customers prioritise when selecting an LPG provider:

“Congratulations to Supagas for winning Canstar’s 2026 Most Satisfied Customer Award for LPG.

Canstar’s Most Satisfied Customers Awards are determined by the feedback and opinions of thousands of customers and given to providers delivering the highest satisfaction based on the factors that matter most.

Supagas received high ratings across all categories, including value for money and ease of sign-up, the two biggest drivers in customer satisfaction when it comes to buying LPG, as determined by Canstar’s analysis.

The 2026 award marks the sixth consecutive year that Supagas has taken the title, a testament to the ongoing satisfaction it clearly delivers for its customers.”

For Supagas, the result reinforces the value customers place on the basics done well: reliable delivery, straightforward communication and responsive support. At a time when both households and businesses are looking more closely at value, transparency and ease of service, the award points to the strength of a clear customer-first model.

Supagas Managing Director Erol Arican said the recognition reflects the consistency of the business’s service standards and the work of teams across the country.

“Winning Canstar’s Most Satisfied Customer Award for LPG for a sixth consecutive year is incredibly meaningful because it’s based on direct customer feedback,” Arican said. “It tells us we’re delivering on what matters most value, reliability and a straightforward customer experience.”

“Our ‘Yes We Can’ ethos is about being responsive and agile with a customer-first approach, whether that’s clear onboarding when they sign up, dependable delivery scheduling, or support when their needs change,” he said. “This recognition belongs to our teams across Australia, and we’re grateful to customers for the trust they place in Supagas. At the same time, we’re not standing still – with a new website set to launch in the coming months, we’re continuing to invest in better engagement and an even stronger customer experience.”

As expectations continue to evolve, Supagas says it remains focused on practical improvements across the full customer journey – from sign-up and account support to delivery reliability and service responsiveness – while continuing to deliver on its ‘Yes We Can’ service promise.